Privacy Policy

Company Name: Digital Mesh Pty Ltd
ABN: 88 684 156 590
ACN: 684 156 590

Last updated: 20th February 2025

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1. Introduction

Digital Mesh Pty Ltd (“we”, “us”, “our”) respects your right to privacy and is committed to safeguarding the personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

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2. What Information We Collect

We collect personal information that is necessary to provide our services effectively. This may include:

• Contact Information: Name, business name, phone number, email address, and physical address.

• Transaction Information: Details of the tech you wish to sell, including item condition, quantity, and serial numbers.

• Payment Information: Bank account details for payouts.

• Website Usage Data: IP address, browser type, operating system, referral sources, and usage data via cookies and analytics tools.

We do not collect or store sensitive information unless it is necessary and you have consented or we are required to do so by law.

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3. How We Collect Your Information

We collect information in a variety of ways, including:

• Directly from you when you fill out forms, contact us, or provide tech for purchase.

• Automatically when you visit our website, through cookies and similar technologies.

• From third parties, where authorised or required by law.

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4. Why We Collect Your Information

We collect and use your information for the following purposes:

• To evaluate, purchase, and process tech assets from businesses and individuals.

• To communicate with you about your sale or enquiry.

• To arrange logistics, such as inspection and pickup.

• To process payments and issue receipts.

• To improve our website, services, and customer experience.

• To comply with legal obligations and industry regulations.

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5. Disclosure of Personal Information

We may disclose your information to:

• Service providers who assist in operations (e.g., logistics, IT support, payment processors).

• Our accountants, legal representatives, or regulatory authorities if required.

• Law enforcement, government bodies, or regulators where legally obligated.

We do not sell or rent your personal information to third parties.

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6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. This includes physical, electronic, and managerial security measures. However, no data transmission over the internet is guaranteed to be 100% secure.

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7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, outdated, or incomplete. Please contact us using the details below to make a request.

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8. Cookies and Website Analytics

Our website uses cookies to improve user experience, monitor traffic, and analyse usage patterns. You can control cookies through your browser settings. We may use third-party tools like Google Analytics for performance tracking.

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9. International Data Transfers

We operate within Australia, and all data is processed and stored domestically unless otherwise specified. Where third-party services involve international data transfers, we take steps to ensure your information is handled securely and in line with Australian privacy laws.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be posted on our website with the effective date clearly shown.

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11. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related complaint, please contact us:

Digital Mesh Pty Ltd
Email: larkin.thomas@digitalmesh.com.au
Phone: [insert phone number]
Website: www.digitalmesh.com.au

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We take all privacy complaints seriously and will respond to your query or complaint promptly.